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Privacy policy

Minkspay Merchant recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on Minkspay Merchant and other offline sources. This Privacy Policy applies to current and former visitors to our app and to our online customers. By visiting and/or using our app, you agree to this Privacy Policy.

Minkspay Merchant is a property of SHENDURE DIGITECH PVT. LTD., a firm registered under the Companies Act, 2013 having its registered office at ___ #263/1, Karapur-tisk, Vithalapur, Sanquelim, Goa


Contact information

We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and billing information

We might collect your billing name, billing address and payment method when you transact through our app. Your card number or card expiry date or other details pertaining to your account/card won't be stored on our app. Account/Card information will be obtained and processed by online Payment Gateway.

Demographic information

We may collect demographic information about you, posts that you like, or any other information provided by your during the use of our app. We might collect this as a part of a survey also. Other information. If you use our app, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our app, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways:

We collect information directly from you

We collect information directly from you when you register on our app. We also collect information if you post a comment on our apps or ask us a question through phone or email.

We collect information from you passively

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our app.

We get information about you from third parties

For example, if you use an integrated social media feature on our apps. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of personal information:

We use information to contact you:

We might use the information you provide to contact you for confirmation of a purchase on our app or for other promotional purposes. We use information to respond to your requests or questions. We might use your information to confirm your registration for any particular service requested on our app. We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at site trends and customer interests. We may use your information to make our app and products better. We may combine information we get from you with information about you we get from third parties. We use information for security purposes. We may use information to protect our company, our customers, or our apps. We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law.

Sharing of information with third parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. We will share information with service providers. We share your information with service providers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies. We will share information with our business partners. Our partners use the information we give them as described in their privacy policies. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this. EMAIL OPT-OUT You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Refund policy

Any top-up payment / advance payment which is received from retailers / distributors deposit the advance payment to his retail account for, the retailer / distributor does not use the amount for goods & services and he wants his payment to return in this case after one month of deposit, retailer need to give refund request to us, once we will get refund request from the retailer, the balance amount will be refunded within 15 to 20 working days via same source

Third party sites

If you click on one of the links to third party apps, you may be taken to apps we do not control. This policy does not apply to the privacy practices of those apps. Read the privacy policy of other apps carefully. We are not responsible for these third party sites.

Grievance officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: Mr. Sanket Shendure Address #263/1, Karapur-tisk, Vithalapur, Sanquelim, Goa Phone: 9604209626 Email: If you have any questions about this Policy or other privacy concerns, you can also email us at

Updates to this policy

This Privacy Policy was last updated on 05 October 2018. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our app. Please check our site periodically for updates.


If you choose to visit the app, your visit and any dispute over privacy is subject to this Policy and the app's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.