Frequently Asked Questions

What is MINKSPAY?

MINKSPAY is multi utility service provider.We offer online platform for Mobile recharge, Bill Payment, DTH Recharge, Data Card and many other services.We work on Distributor / Franchisee model of business and don’t cater to end user directly.

Why Should I Join MINKSPAY?

Offers opportunity for additional source of "Recurring" Income from existing setup.Very Affordable membership charge. Very easy to use and operate. If you can operate Mobile phone, you can join and start earning. Higher Footfall on your business premises.No need to carry multiple mobile SIM Cards (demo cards ) for recharging or carrying multiple mobile phones.Operate business with almost ZERO Stock / Inventory.Multiple services on single platform.Automated Commission payments and many more.

Is there any charges to join MINKSPAY?

Yes, there is a charge to join Minks Recharge.Charges vary for distributors and franchisee but you can rest assure it is very nominal.Contact us for more details.

What can I Earn by Joining MINKSPAY?

Yes! you can earn commission on every successful transactions which take place from your account. Commission may vary from operator to operator.

Do I need any infrastructure for using/becoming a Member?

You don't need any special infrastructure to become a member.A mobile phone will be enough as our website can be operated through SMS or offline app.An internet connection would be advantageous.

Do I Need to provide any proof while I apply for membership?

Yes, we will need photo identity proof and address proof to grant membership.Photo ID proof like Driving License, Voter ID Card, PAN Card is valid proof.

Is Membership fee is refundable?

No, membership fees are not refundable.

Why did my recharge not happen?

One has to understand that Recharging is based on availability of telecom network and 100% uptime of telecom networks.All recharging requests are forwarded for processing to Network but sometimes, we face delay from the telecom networks and they do not respond within a few seconds. In such a scenario we keep trying for 5 minute repeatedly. In this time, if we get connectivity, your recharge is delivered.But if after trying for up to 5 minute, the recharge does not happen, we automatically refund your money. The only reason why at times your recharge does not happen is because the telecom networks do not always enjoy a very reliable connectivity.

How do I get the refund of the money I deducted from my account?

If after our retrying to process your order for up to 5 minute, you do not get your recharge in 5 minute, we will automatically refund your money into your account for your later use.Please be assured that your money is kept safe by us only to recharge.In a rare scenario if your money still does not appear in your account after 5 minute, please immediately open dispute ticket from our app with your order number. However, this is a very rare situation and your money will get refunded in your account automatically within 5 minute.